Terms of Service

Terms of Service

Welcome to myID Africa, a product of pocketOne Ltd. These Terms of Service ("Terms") govern your use of the myID website at https://myid.africa and any related services. By accessing or using our site or services, you agree to these Terms.

1. Services

myID enables secure, privacy‑preserving identity verification across African borders. Specific features and service levels may be provided under separate agreements with organisations that integrate with myID.

2. Eligibility

You must have the legal capacity to enter into these Terms and comply with applicable laws. Additional eligibility requirements may apply to organisational integrations.

3. Accounts

If you create an account or use credentials, you are responsible for maintaining the confidentiality of your login details and for all activities under your account.

4. Acceptable Use

• Do not use the site or services for unlawful purposes or to violate others’ rights.
• Do not attempt to access systems without authorisation or interfere with service operation.
• Do not transmit malware, spam, or engage in abusive conduct.

5. Intellectual Property

All content, trademarks (including “myID”), logos, and software are the property of pocketOne Ltd. or its licensors. You receive a limited, non‑exclusive, revocable licence to access and use the site for its intended informational purposes.

6. Privacy

Your use of the site and services is subject to our Privacy Policy. We process personal data in accordance with applicable law.

7. Disclaimers

We provide the site and services “as is” and “as available” without warranties of any kind, to the maximum extent permitted by law.

8. Liability

To the fullest extent permitted by law, pocketOne Ltd. and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

9. Indemnity

You agree to indemnify and hold harmless pocketOne Ltd. and its affiliates from any claims arising from your misuse of the site or services or violation of these Terms.

10. Termination

We may suspend or terminate access to the site or services if you violate these Terms or where required by law.

11. Changes

We may update these Terms from time to time. We will post the updated version here with the effective date. Continued use indicates acceptance of the changes.

12. Governing Law

These Terms are governed by the laws applicable to pocketOne Ltd., without regard to conflict of law rules.

13. Contact

For questions about these Terms, contact us at info@myid.africa. For privacy matters, see our Privacy Policy.